Another year of positive growth for POS-n-go
POS-n-go Solutions enjoyed another banner year of growth and development as the number of merchants using the POS system expanded across Canada and made in-roads into the US market.
With a steady pace of small merchants selecting POS-n-go, 2018 had the total dollar value of transactions processed up 224% over 2017. The actual number of transactions POS-n-go processed rose 257% compared to 2017.
Last year saw a significant increase in gift card processing which is up 404% over 2017. It means small merchants are embracing the convenience of supplying customers with an easy way to shop.
In 2018, the biggest addition to POS-n-go was online shopping for retail stores and online ordering for restaurants. POS-n-go merchants now have the ability to capture business and market share through online commerce. And, the online store is part of the POS-n-go subscription package. No extra cost for a huge gain in customer satisfaction and sales.
The online store is completely integrated with POS-n-go’s categories, products, inventory control, customer management and reporting functions. No longer do you have to try and reconcile inventory between your online store and your regular POS, with POS-n-go its all at your finger tips and easily done.
Restaurants enjoyed the addition of the wait list feature that allows staff to create a list of patrons waiting for a table or order along with sending them a custom branded text message when it is ready.
For bookstores and libraries, POS-n-go now integrates with BookNet Canada. Instead of manually inputting author name, book title and pricing, all you need to do is scan the ISBN number and all of the book information is automatically loaded into POS-n-go, including book cover images for merchants using the online store.
Not only is POS-n-go fully integrated with BookNet, but for stores using scales, we are integrated with legal trade scales for sales by weight.
If all you need is a snap-shot instead of running a detailed sales report, then POS-n-go has it covered with a new stylish dashboard in the merchant portal. It shows current daily sales along with a monthly total and comparison to the previous year monthly sales.
In 2018, POS-n-go took major steps in expanding its market beyond Canada. The roll out of the Poynt 5 smart terminal in the US has opened up numerous opportunities for reaching new customers in that market. As well, POS-n-go opened a data centre in Europe that meets strict EU storage and privacy requirements. POS-n-go is now available on the Poynt app store.
Looking ahead to 2019, POS-n-go expects another great year especially with the introduction of a new customer loyalty program. Fully integrated, the loyalty program automatically issues points to customers, allows you the flexibility to set-up how many loyalty points are awarded and redeemed, and the ability to redeem points on any transaction. A full suite of reports keeps you up-to-date on loyalty program totals including outstanding liability and points exposure.
POS-n-go looks forward to enhancing its partnership with Elo Touchscreen. The PayPoint and PayPoint Plus all-in-one POS machines are sleek modern systems using large touchscreens that feature a built-in cash drawer, receipt printer, bar code scanner and a customer facing LCD screen. The PayPoint is an easy to install reliable commercial grade POS machine with an industry leading 3-year warranty.
POS-n-go Solutions is moving forward to grow its dealer network across Canada and provide small merchants with the power and cost effectiveness of a state-of-the-art POS system at an unheard of monthly fee. The expansion of the Poynt POS platform across the US and Europe opens up new markets and growth potential for years to come.
POS-n-go: Providing small business with the tools, data and reports to grow and profit.
From a Tree House in Laos to Kimberley’s Platzl
When Zoe and Sheldon Ferguson were casting about for a new business idea, they had many conversations with people about what Kimberley and the Platzl needed. “Time and time again we heard ‘something for children,’” said Zoe.
They set out to fill that void and came up with the idea of a toy store, but not just any toy store. “We wanted to create a magical toy store that we all went to in our childhood that doesn’t seem to exist anymore.” The Ferguson’s focused on high quality educational toys with an emphasis on no screens.
When it came to selecting a name, Zoe said, “Kids love tree houses, a place of excitement and joy. A place where children feel comfortable.”
After a fantastic family vacation to the worlds highest tree houses in the Nam Kan National Park, Laos, the Ferguson’s landed on the name, Treehouse Toy.
Since the stores grand opening in November, Zoe has been surprised by the positive response to board games. “The interest in board games, puzzles and brain teasers has been amazing,” she said. As a response, the Treehouse “ramped up” the selection of board games with “new stock arriving daily.”
According to Zoe, an important part of the stores philosophy is to provide “toys that teach.” So, she stocks a range of STEAM toys for children of all ages and inclinations. STEAM toys are ones that include some aspect of science, technology, engineering, art and math as part of the activity.
Zoe chose POS-n-go because she’d heard positive comments about it from other merchants in Kimberley. With well over 1000 different products, she needed a POS that would not only transact purchases but track inventory and work with a bar code scanner.
POS-n-go is running on an Elo all-in-one that includes a large screen, receipt printer, bar code scanner, cash drawer and customer display. Zoe said, “I love how easy it is to train staff. We love it, it's great!” Already the Treehouse team, including her 10-year old son, have “mastered it.” She also has POS-n-go integrated with a Nuvei (formerly Pivotal Payments) credit and debit card reader that creates a seamless and smooth customer experience.
Beside the ease of use, a key feature of Pos-n-go for Zoe is inventory tracking. With such a large number of products across multiple categories knowing what sells the most and the least “helps figure out what to order.”
Extensive reporting is another key feature for Zoe. “[I’ve been] using them quite a bit to find out what’s selling or not.” Knowing what people are purchasing and responding to customer requests is an important part of business success for Zoe and Sheldon Ferguson.
“We are thrilled with the response from people in the community. People are excited to have a place to shop for children on the Platzl.”
Stepping through the door at Treehouse Toy store casts you back to a time when magic and play were your whole life.
Moody Bee – New Location Grand Opening
After two years in the old location, Moody Bee moves across the Platzl to a new store.
Randy and Krista Moody, along with staff and helpers, have been working feverishly for the past two weeks to totally renovate the new location.
According to Randy, the larger store will have a separate factory space in the back and a bigger retail space out front.
The new store will have all of the great products you’ve come to love and appreciate.
While Moody Bee has “sold out” of the pure raw unpasteurized and unfiltered honey from the Kootenay’s, Randy is not worried. “I’ve got a nice network of folks I work with out there [on the West coast]. We have some unique nectar that came from coriander plants. We’re looking to get some blueberry and raspberry honey as well as the standard clover and alfalfa honey which is similar to what we get around here,” he said.
The store will handle 10,000 to 15,000 kg of honey each year.
“We have a huge line of beeswax products – lip balm, hand balm, soaps with honey,” added Randy. The vanilla and peppermint lip balm is acclaimed across Canada.
Randy said, “A lot of people wanted just plain [lip balm], nice and simple, they don’t want anything in there.” Based on this customer feedback, a new product line was created. Its called, Moody Bee Pure. “Everything is just bare bones, same texture, same oils, but no essential oils, no additives.”
Bulk bees wax is a big hit among local residents who buy over 4,500 kg every year.
You can still buy honey accessories along with everyone’s favourite funky socks and locally crafted and sculpted crystals as well as natural crystal clusters.
Moody Bee has used POS-n-go for the past two years with no down time. “It’s excellent, very user friendly,” said Randy. He tells the story of how his 10-year old daughter sits down at the counter and runs POS-n-go even after not being around the store for awhile.
“The continuous up-grading [of functions and features] to what we thought was already a fine product to become an even better product,” is something Randy really appreciates.
“I love the [web portal dashboard] graphs. You can just glance everyday to see how sales are. You don’t have to dive deep if you just want a snap shot,” he said. Also, “There are so many reports you can run, it makes [financial] analysis phenomenal, its great.”
Moody Bee’s new store grand opening: Today, Friday, 16 November at 5pm. 230 Spokane Street, Kimberley, BC.
Stop by, congratulate Krista and Randy Moody and staff, see the new location and celebrate until the cows come home, or maybe that should be until the Moody’s head home.
A Mesquite In-house Smoker and Chocolate Desserts
The Cranbrook Days Inn @cranbrookdaysinn has undergone extensive renovations over the past few years. In Fall 2016, Jennifer Bouchard arrived as the new General Manager over-seeing the building of a games room, guest laundry room, grand ballroom and Fisher Peak room.
A completely renovated lounge, now called Patio Lanterns Cafe & Lounge, is rounding into shape with a gourmet kitchen that includes an in-house smoker. Head cook Jason Summers looks after the growing menu along with the mesquite smoking of all chicken, beef brisket and pork ribs. He’s the pit master.
From bodacious burritos, quesadillas, grilled sandwiches, fresh cuts fries, beef jerky, gumbo baked potatoes to a chicken, rice, bean bowl along with veggie options, the Patio Lanterns menu will satisfy foodies of all persuasions. According to Bouchard, “We have the best salad bar this side of the border.”
She added, “We also have a beautiful dessert menu.” It includes churros with Happy Cow ice cream topped with caramel sauce and a giant chocolate chunk cookie, both made in-house. How about chocolate covered strawberries or a chocolate brownie. Gluten free options include chocolate or strawberry layer cake.
Patio Lanterns is developing a margarita menu showcasing a variety of smooth silky cocktails. If that’s not your fancy, then maybe a Fisher Peak craft beer or something else from the bar menu.
Bouchard is very proud “of the [hotels] special event space – a Ballroom and the Fisher Peak room. The ballroom accommodates up to 300 people.”
Patio Lanterns can also be booked for private parties or company functions.
With several corporate Christmas parties already booked, the big event will be a New Years Eve ball.
The Black, White and Gold Masquerade Party is you’re chance to ring in 2019 with style. The $40 per person covers “taco bar, appies, a mask, DJ and of course champagne at midnight.” Call 250-426-6683 to get your tickets.
Bouchard selected POS-n-go and the PayPoint all-in-one POS combination to track the Lounge’s sales, inventory and staff time. The Lounge also uses two portable tablets for fast table side ordering.
“My staff and I have found the POS-n-go operation easy to use,” said Bouchard. Adding, “training has been quick and easy as well.”
Patio Lanterns staff “like the tablets” as they speed up the ordering process. One of many features Bouchard likes is “how easy it is to load and update new [menu] items.” With an evolving menu and daily specials, the ease of adding food items makes the lounge run smoothly with no down time.
Check Patio Lanterns social media for daily specials. Open 11:30am to 9pm, Tuesday to Saturday. Located inside Cranbrook Days Inn.
Dixie Lee and The Tree of Hope Campaign
Anik Roy, manager at Dixie Lee in Shediac, NB, enjoys the daily excitement of saying hello to regular patrons and meeting people trying out the restaurant for the first time.
Dixie Lee is a fast food franchise specializing in fried chicken and all the trimmings. With their special ingredients and daily fresh chicken, the 3-piece meal is a favourite among locals. If fried chicken is not for you, then try out any number of amazing dishes from the extensive menu.
This is the second year Roy and her staff have participated in the Tree of Hope Campaign raising funds “to make the lives of cancer patients and their families better,” she said.
The Tree of Hope Campaign began in 1989 with over $26 million raised to “purchase specialized equipment and offer ongoing training to the Dr. Léon Richard Oncology Centre’s sub-speciality teams, support cancer research at the Atlantic Cancer Research Institute and raise awareness of the importance of adopting healthy lifestyles.”
Roy and her dedicated staff have set a goal of raising $3000 for the Tree of Hope campaign. They have already reached $1000. Check out the donation level and the progress of fundraising on their Facebook page.
November 19th will be Tree of Hope Day at Dixie Lee. For every 3-piece dinner sold, Dixie Lee will donate $1.00 to the campaign. As well, staff will be donating tips and Dixie Lee will match that amount. Also on that day, patrons can buy a balloon with a prize inside, a coupon for a free pop or fries. Proceeds from balloon sales go to the campaign.
All monies raised from Dixie Lee’s Tree of Hope campaign go directly to the charity.
With the restaurants outdated POS system near collapse, Roy turned to Ron Pomerleau, RKP Atlantic, for help. RKP is POS-n-go’s dealer in Atlantic Canada. Pomerleau suggested the Elo PayPoint all-in-one POS machine running POS-n-go software.
According to Roy, “The young people had no problem learning a new system.” It only took a short time for all employees “to get adjusted” to POS-n-go.
Two POS-n-go features stand out for Roy. First, she can access all reports on a computer or the phone. “It reduced paper use” and is very convenient.
Second, Roy really likes the staff clock in/clock out function. “Its so easy to make my payroll. I have the exact amount of time they [staff] worked. I don’t have to calculate it any more as it’s already done for me. [POS-n-go] is so easy for me, its faster, I get everything done faster now.”
Be sure to help out Dixie Lee in Shediac, NB with the Tree of Hope campaign. Stop in any time to make a donation, or mark November 19th on the calendar, head over and buy a 3-piece chicken dinner. One dollar for every dinner sold will be donated to the Tree of Hope campaign.
Help out a great cause, taste a delicious fried chicken dinner at Dixie Lee, 366 Main St., Shediac, NB and be part of the Tree of Hope.