POS-n-go Android POS Manual
- The customer management system can be disabled or configured to Reference or Customer modes.
- If it is disabled the customer prompt will not be displayed.
- If it is configured for Reference then a customer name can be entered.
- If it is configured for Customer then the customer database is used.
- The reference option is designed for restaurants where a name or number is associated to an order.
- The reference can be prompted for when a NEW order is created.
- The reference can be set on the Order Detail screen.
- The reference is printed on the order printer slips.
Basic Setup, Devices, Device Settings
Set Customer Management to Reference
- The customer option permanently stores customer information.
- The customer information includes name, phone number, email address, notes and an alert message.
- The customer can be prompted for when a NEW order is created.
- The SKIP option will skip the association of a new order to a customer.
- The NEW CUSTOMER option will create a new customer and associate it to the new order.
- The FIND CUSTOMER option will find an existing customer and associate it to the new order.
- The customer name is printed on receipts and order printer slips.
Basic Setup, Devices, Device Settings
Set Customer Management to Customer
Set Customer Phone Length to 10
- The Customer Name is for the customer first and last name.
- The Customer Phone is a configurable length number used to store the phone number.
- The Customer Email is for the customer email address. It is used for email receipts.
- The Customer Alert will display an alert message on the device when the customer profile is accessed.
- The Customer Note is an unlimited length, multi-line text area to store optional customer information.
- Finding customers can be done by partial match on the Customer Name or the Customer Phone.
- The MORE button will display the customer level functions.
- The HISTORY button will display recent orders with individual order details for each.
- The BILLING ADDRESS button will display the customer billing address.
- The ADDRESS button will display the customer address.
- The PICTURE button will display pictures associated to the customer.