POS-n-go Android POS Manual

The POS-n-go integration to the Desk 5000 supports sale, refund, reprint and settlement transactions.

Supervisor & Manager Passwords

The payment terminal supervisor and manager passwords are set up by calling Chase Paymentech.

Chase Paymentech Support

Chase Paymentech client services can be reached at 1-800-265-5158.

Stand-Alone and Integrated Modes

The payment terminal can be run in stand-alone mode where transaction amounts are manually keyed, or in integrated mode where POS-n-go sends the amount. Integrated mode displays the cash register image.

To switch to stand-alone mode:

  1. Press the terminal image at the top right of the screen.
  2. Select Yes for Are You Sure Stand-Alone Mode?
  3. Enter your Supervisor ID and Password.

To switch to integrated mode:

  1. Press the cash register image at the top right of the screen.
  2. Enter your Supervisor ID and Password.

Configuration

To configure payment terminal semi-integration:

  1. Select Admin.
  2. Select 9 Misc. Options.
  3. Select 1 Semi-Integrated.
  4. Set Enable SemiInteg to On.
  5. Set Communication Type to Ethernet and enter Port 10001.
  6. Set Receipt Options to Terminal.

To configure a static IP address on the payment terminal:

  1. Select Admin.
  2. Select Setup Menu.
  3. Enter your Supervisor ID and Password.
  4. Select Communications.
  5. Select Ethernet.
  6. Select Ethernet Setup.
  7. Select Static IP.
  8. Enter 192.168.55.4 for TerminalIP.
  9. Enter 192.168.55.1 for GatewayIP.
  10. Enter 255.255.255.0 for IPSubMask.
  11. Enter 8.8.8.8 for PriDNSIP.
  12. Enter 8.8.4.4 and SecDNSIP.
  13. Press the green button to save.
  14. Reboot the terminal.