POS-n-go Online Booking Manual

Overview

POS-n-go online booking is fully integrated to your appointment book and enables customers to book your services online. The solution is designed for hair salons, pet groomers, tanning, spas and professional services.

You may customize the colors used for all key aspects of the online booking site, add your business logo, optional rotating front page banners, front page featured services and unlimited custom pages to get your message out. You may choose to have all of your services online or only a selected subset. Services are presented with a detailed description.

You can configure the online booking start and end times for each service staff and for every day of the week. This allows for all or only a selected subset of your staff or resources to be booked online. Each service product can be assigned a duration for simple sequential appointments such as for hair salons and tanning. Optionally each service product can be assigned a units factor to enable overlapping appointments such as for pet grooming businesses. The duration separates the arrival of each appointment while the units ensure a maximum combination of services can be handled by individual service staff for a particular day of the week.

Your online booking can be accessed through the posngo.com/book/ domain or you can optionally purchase your own custom domain name such as mybusiness.com. Please open a support ticket to start this process.

Online Booking Settings

Active

The Active checkbox allows you to enable or disable the entire online booking site.

URL

The URL field is the location of your site at posngo.com. You can optionally purchase a custom domain name that links to this location.

Site Name

The Site Name field is the name of your online booking site.

Logo Image

The Logo Image field is where you select the image to use for your online booking. You must first upload it in the Online Booking, Logo & Images section.

Banner Images

The Banner Images allows you to optionally select images to be used for a rotating banner on the home page of your site. On a PC hold the Control key to select multiple images. You must first upload the images in the Online Booking, Logo & Images section.

Banner Text

The Banner Text allows you to optionally add text on top of the rotating banner images. Text for each image is on a separate line and in the same order as the image files listed above.

General

Customer Name

Customer Name is used to obtain the customers name during the checkout process.

Phone Number

Phone Number is used to obtain the customers phone number during the checkout process.

Email Address

Email Address is used to obtain the customers email address during the checkout process.

Phone Number Length

This is the length of the customer phone number.

Announcement Text

This optional text message is displayed at the top of every page.

Instragram Link

This optional URL should point to your Instagram account. Example https://www.instagram.com/posngo/

Facebook Link

This optional URL should point to your Facebook account. Example https://www.facebook.com/pos.n.go.canada

Categories

Top Level Category

Top Level Category allows you to select a top level category for your online booking. The default is to use all your parent categories. Use this if you would like your online site to have a subset of categories.

Appointments

Appointment Start Time

This controls the appointment hourly start time. A value of 30 minutes means appointments can start on the half hour. A setting of 60 minutes means appointments can only start on the hour.

Number of Days

This is the number of days in advance to display available appointment times.

New Customer Message

This message is displayed to the customer when a match is not found in Customers.

Existing Customer Message

This message is displayed to the customer when a match is found in Customers.

Existing Appointment Message

This message is displayed to the customer when a future dated appointment already exists. If it is empty then multiple appointments for the same customer are permitted.

Styling

Styling allows you to custom brand the online site colors.

View Online Booking

Once you have configured your online booking this section will be displayed with a button to open your site. You may provide the address of your site to your customers. Optionally you may purchase a custom domain name. Please open a support ticket to start this process.